Dafawin Privacy Policy — Your data is safe with us

Dafawin only collects information that is genuinely necessary to provide you with a quality service. We believe collecting data beyond what is needed is a violation of user privacy. Our policy is simple: collect only what is required, nothing more.

At registration, we collect your name, email, mobile number, and date of birth. A photo of your national ID may be requested for KYC verification — solely to confirm your age and identity, and for no other purpose. Payment method details are stored during financial transactions to streamline future payments.

When you use Dafawin, certain technical data is collected automatically — including your IP address, browser type, operating system, and activity logs on the platform. This information is used to maintain security and improve service quality.

Dafawin collects your information for specific, transparent purposes only. There are no hidden agendas. Each purpose is clearly explained below:

• Account Management: Your information is used to create, verify, and secure your account.
• Service Delivery: To properly manage gaming, betting, deposits, withdrawals, and other services.
• KYC and legal compliance: For age verification, anti-money laundering compliance, and adherence to international regulations.
• Ensuring Security: To prevent fraud, hacking, and other illegal activities.
• Service quality improvement: To analyze your usage experience and continuously improve the platform.
• Contact: For important updates, transaction confirmations, and customer support.
• Promotional information: To send you offers and bonus updates with your consent.

Dafawin is extremely careful about sharing your personal information with others. We never sell your data to third parties for commercial purposes. However, limited information may be shared in certain specific situations:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• Identity verification services: With accredited verification service providers for the KYC process.
• Law Enforcement: We may be required to disclose information to government authorities under a court order or legal obligation.
• Security auditors: With licensed auditing firms to ensure platform security.

Even in the above cases, only the minimum necessary information is shared. No third party may use your data for their own purposes — this is contractually guaranteed.

The Dafawin website and app use cookies and similar technologies to enhance your browsing experience and improve platform performance.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform. By continuing to use our platform, you are considered to have agreed to our cookie policy.

Dafawin does not store your data indefinitely. Each type of data has a defined retention period determined by legal requirements and business needs.

• Account Information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: A minimum of 5 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: While your account is active and for 2 years after closure.
• Cookie data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized. Where legal obligations require it, data may be retained beyond the standard period, in which case it remains strictly protected.

As a Dafawin user, you have certain fundamental rights over your personal data. We fully respect these rights and are committed to helping you exercise them.

To exercise these rights support@dafawin.click-. We aim to respond within 30 business days. Due to legal obligations, complete deletion of certain data may not always be possible.

Dafawin uses industry-leading technology to keep your data secure. Our security team monitors servers and networks around the clock, with any suspicious activity detected and blocked immediately.

• 256-bit SSL/TLS Encryption: All data between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & IDS: Advanced firewall systems to prevent unauthorized access and cyberattacks.
• Regular security audits: Regular penetration testing and audits conducted by independent third-party security experts.
• Data Backup: Regular automated backups ensure your data stays safe under any circumstances.
• Access Controls: Staff are granted access only to the data they need to do their job.

Dafawin strictly prohibits registration and participation by anyone under the age of 18. We never knowingly collect information from minors. Age is verified at registration, and KYC documents may be requested in cases of doubt.

If we are notified that a minor's information has been collected inadvertently, we will immediately suspend the account and arrange for the data to be deleted. Parents are encouraged to monitor their children's internet activity.

Dafawin reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you in advance — via email or an in-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

The date of the latest update will always be shown at the top of this page. Check back regularly to stay informed of any changes. If you object to any changes, you have the right to close your account.

You can contact us with any questions, complaints, or requests regarding this Privacy Policy. Our data protection team is ready to respond to all your concerns.

We take your privacy seriously. Feel free to reach out with any concerns — your feedback helps us improve our service.